Menu Close


General Data Protection Regulation

Please be aware we do not gather data or store identifiable data from visitors. 


GDPR law applies only to people who reside within the European Union (EU) and the European Economic Area (EEA).  GDPR law does not apply to citizens of the EU who reside outside of the EU or EEA.  Read more here .

GDPR Countries

The EU: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK.
The EEA: includes EU countries and also Iceland, Liechtenstein and Norway.
Others: Switzerland. Which is neither an EU nor EEA member but is part of the single market.


However if you chose to request us to provide information you will need proof that:

  1. You are who you say you are
  2. You have appropriate residency


This page is the first stage:  

Once we have confirmed your ID and proof of EU residency, we will send you details of how to proceed further in stage 2. 


If you are ready to submit a proof of ID and EU residency it is recommended that you have on hand and provide:

  • Full Legal Name 
  • A contact email
  • A contact phone number
  • A scan of a current government issued ID, such as Driver’s Licence, Passport or EU Residency card that shows your full name
  • A scan of a document dated within three months of submission that shows your name and current address; such as a Utility Bill or Bank Statement

If you do  not have access to a scanner, documents can be submitted as a photo (jpg) from a smart phone,  or using a free smart phone PDF app such as ScanBot








Confirm Country of Residence (required)



In order to verify your identity, please upload a scan or photo of a current government issued Photo ID. (required)
Example: A drivers licence, passport or EU Resident card. Note: a Company ID, travel pass, etc, is not acceptable.

Upload Photo ID - pdf or jpg. 5 MB maximum. (required)


In order to verify your address, please upload a scan or photo of a document that shows your current residential address. (required)
Example: A bank statement or utility bill that must be dated within 3 months from submission. Do not submit your EU Resident ID photo card here.

Upload Address Verification Document - pdf or jpg. 5 MB maximum. (required)







About your Personal Information

The information you are providing will be processed solely for identifying the information you’re requesting, and answering your request. Your personal information will be  accessed by our Data Privacy Officer only. Your proof of ID and residency information will be deleted once your request has been answered. 
How we will process your request
We will answer your request, or request additional information from you within 30 days. We may extend this process for up to two months, in which case we will notify you of the extension within a month.

The processing of this request is free of charge, but we reserve the right, as allowed under GDPR Article 12 (5), to charge an administrative fee under certain circumstances.

Please note that we may refuse to act, as allowed under GDPR Article 12 (2) and 12 (5), on requests that are insufficiently substantiated, unfounded or excessive.